Free · 3 minutes

The Lean eCom Team Scorecard

Ten quick questions on how your eCommerce team is set up. You’ll get a score out of 20, the three areas costing you the most growth, and what to fix first.

Answer all ten to see your score.

Free playbook

The eCommerce Team Design Playbook

The method I use to design lean eCommerce teams, in eight pages:

  • The own, partner, automate model and its decision rules
  • The 8 core eCommerce jobs, and who should do each one
  • Five tasks AI can take off your team this quarter
  • Team size by stage, and the first three hires to make
  • The weekly, monthly and quarterly operating rhythm

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